Lkb8 is committed to protecting the privacy and personal data of every member in Malaysia. This policy clearly explains what we collect, how we use it, and your rights as an lkb8 member.
Six core principles that guide how lkb8 handles your personal data.
Lkb8 is fully compliant with Malaysia's Personal Data Protection Act 2010 (PDPA) — the primary legislation governing how organisations in Malaysia collect, process, and store personal data. Every data-handling process at lkb8 is designed with PDPA requirements built in from the ground up.
All data transmitted between your device and lkb8 servers is protected with 256-bit SSL encryption — the same encryption technology used by Malaysia's major banks such as Maybank and CIMB. This means your personal information and financial transactions cannot be read by any third party during transmission.
Lkb8 never sells, rents, or transfers members' personal data to any third party for marketing or commercial purposes. Your data belongs to you, and we use it solely to provide lkb8 services to you — not for the benefit of others.
As an lkb8 member, you have the right to access, correct, and request the deletion of your personal data at any time. lkb8 provides a straightforward and transparent process for exercising these rights without having to navigate burdensome bureaucratic procedures.
Lkb8 member data is stored on servers protected by strict access controls — only specifically authorised staff can access particular information based on their job requirements. Member passwords are stored as cryptographic hashes that are unreadable by anyone.
In the event of any data security incident that may affect members' personal information, lkb8 is committed to notifying the affected members within the timeframe stipulated by PDPA and taking immediate remedial action to minimise the impact on members.
| Data Type | Purpose of Collection | Retention Period |
|---|---|---|
| Identity Information (name, MyKad) | Account verification & KYC | 5 years after account closure |
| Phone Number & Email | Service & security communications | Throughout the active account period + 2 years |
| Financial Transaction Records | Processing deposits/withdrawals, legal compliance | 7 years (legal requirement) |
| Gaming Activity History | Account management & responsible gambling | 3 years after account closure |
| IP Address & Device Data | Security & fraud prevention | 90 rolling days |
| Cookies & Browsing Data | User experience & platform analytics | Up to 24 months |
This document sets out in detail how lkb8 collects, uses, stores, and protects the personal data of our members in Malaysia. This policy is legally binding on lkb8 under Malaysia's Personal Data Protection Act 2010 (PDPA).
Lkb8 is an online entertainment platform built for the Malaysian market, offering Sports Betting, Live Casino, slots, poker, lottery, and e-sports services to registered members. In delivering these services, lkb8 needs to collect and process certain personal data from our members.
This Privacy Policy applies to all personal data you provide to lkb8 during registration, platform use, and interactions with our customer support team. It also applies to data we collect automatically when you use the lkb8 platform, such as server log data and device information.
By registering an lkb8 account or continuing to use our platform after being notified of updates to this Privacy Policy, you consent to the processing of your personal data in accordance with the terms set out in this document. This consent is voluntary; however, without it, lkb8 will be unable to provide our services to you.
Legal Basis: lkb8 processes your personal data on the basis of contractual necessity (to provide the services you have requested), legal obligation (compliance with PDPA 2010 and regulatory requirements), lkb8's legitimate interests (fraud prevention and platform security), and your consent where applicable (such as for marketing communications).
Lkb8 collects various types of personal data depending on how you interact with our platform. The following are the categories of data we collect:
Data you provide directly:
Automatically collected data:
Important Note: lkb8 does not collect biometric data, health data, or any other sensitive information not required for platform operations. We collect only the minimum data necessary to provide a secure, fair service that meets legal requirements.
Lkb8 uses your personal data solely for the following purposes, which are directly related to the provision of platform services to you:
Lkb8 will not use your data for any purpose not listed above without first obtaining your renewed consent.
Lkb8 does not sell, does not rent, and does not transfer members' personal data to any third party for marketing or commercial purposes. However, in the course of operating the platform, lkb8 may need to share certain personal data with the following categories of third parties:
Contractual Protection: All third parties who receive lkb8 members' personal data are required to sign a data processing agreement that prohibits them from using such data for any purpose other than those permitted by lkb8, and obligates them to maintain security standards equivalent to those of lkb8.
The security of members' personal data is among lkb8's highest technical priorities. We continually invest in security infrastructure to keep your data safe against the ever-evolving threats in today's cyber landscape. Our security measures include:
While lkb8 takes all reasonable steps to protect your data, no security system is 100% impenetrable. In the event of any material data security incident, lkb8 will notify the affected members and relevant authorities in accordance with the requirements of PDPA 2010 within the timeframe prescribed by law.
Lkb8 uses cookies and similar tracking technologies to enhance the user experience, maintain platform security, and understand how members use our services. The following are the types of cookies we use:
You can manage your cookie settings through your browser settings. However, disabling essential cookies may affect your ability to use the lkb8 platform to its full extent. lkb8 does not use third-party cookies for advertising purposes that track you across other websites.
As a data subject under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding your personal data held by lkb8:
You have the right to request a copy of the personal data lkb8 holds about you. Such requests will be processed within 21 working days.
If any personal data in lkb8's records is inaccurate or out of date, you have the right to request a correction. Some changes can be made directly from your account settings.
You may request the deletion of your personal data, subject to lkb8's legal retention obligations. Such requests are processed once all legal obligations have been fulfilled.
You may object to the processing of your data for marketing purposes at any time and without giving a reason, simply by updating your communication preferences in your account settings.
You have the right to receive your personal data in a machine-readable format so that it can be transferred to another service provider upon your request.
In certain circumstances, you may request that lkb8 temporarily restrict the processing of your data while a dispute or correction request is being resolved.
To exercise any of the above rights, please contact us by email at support@lkb8.xyz with the subject line "Personal Data Rights Request", along with your full name and lkb8 account number. lkb8 will verify your identity before processing the request to ensure the security of your data.
Lkb8 is an online entertainment platform intended exclusively for individuals aged 18 years and above only. lkb8 does not knowingly collect or process the personal data of individuals under the age of 18.
If you are a parent or guardian and believe that your minor child has registered an lkb8 account or provided us with their personal data without your consent, please contact our support team immediately at support@lkb8.xyz. lkb8 will take immediate action to verify the report, and if confirmed, close the account and delete all associated data.
Protection Measures: lkb8 has an age verification process in place during registration and as part of the KYC process. Nevertheless, we encourage parents to use parental control software on devices accessed by children to prevent unintended access to online betting platforms.
Lkb8 reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our practices, applicable laws in Malaysia, or relevant technological developments.
When we make material changes to this Privacy Policy, lkb8 will:
For minor changes that do not materially affect how we collect or use your personal data — such as grammar corrections or clarifications in wording — lkb8 may not send a specific notification, but will update the date on this document.
You are encouraged to review this Privacy Policy periodically to stay informed about how lkb8 protects your data. Continued use of the lkb8 platform after the effective date of an updated Privacy Policy will be considered acceptance of those changes.
This Privacy Policy should be read together with the Terms & Conditions lkb8 and the page Responsible Gaming us, together forming a comprehensive data protection framework for lkb8 Malaysia members.
Lkb8 has appointed a Data Protection Officer responsible for ensuring PDPA 2010 compliance and handling all enquiries and complaints relating to member data privacy.
For any enquiries, concerns, or complaints relating to this Privacy Policy or how lkb8 handles your personal data, please contact us via:
Lkb8 will acknowledge receipt of your privacy complaint within 3 business days and provide a full response within 21 working days depending on the complexity of the issue reported. If you are not satisfied with how lkb8 has handled your privacy complaint after going through our internal process, you have the right to refer the matter to the Department of Personal Data Protection Malaysia (JPDP).
The most frequently asked questions about data privacy at lkb8.
Register a free lkb8 account today with confidence — your privacy is fully protected with 256-bit SSL encryption, PDPA 2010 compliance, and our commitment to never selling your data to third parties.
18+ only. Play responsibly. Your data is protected in accordance with lkb8's Privacy Policy and PDPA 2010.